Enable Reviews
Enable reviews in Store Configuration to make the review feature available on the frontend.

When disabled, MirandaPlace hides the frontend review section and submission form, and prevents new submissions.

Existing review records remain stored.

Publication Settings
Choose how submissions are published:

The publication setting applies when a user submits or updates a review.

Changing this setting does not automatically publish all existing unpublished reviews.

Layout Placement
When using a custom product detail layout, include the Reviews element through the

Product Layout Builder.
Enabling the feature does not insert that element into a custom layout that does not contain it.

Who Can Submit
Users must be logged in to submit a review.

The current review workflow does not require a verified purchase of the product. A registered user’s submission should therefore not be described as a verified-purchase review.

Review Form
The form contains:

• Rating — a whole-number score from 1 to 5.
• Title — an optional heading.
• Review — required feedback text, up to 450 characters.

Users submit reviews from the relevant product or content detail page.

One Review per User and Item
Each user has one review per product or content item.

When a review already exists, the form allows the user to update it. Submitting again updates that review rather than adding another independent rating.

Editing a Published Review
The current publication setting also applies to edits.

When administrator approval is required, updating a published review makes it unpublished again until it is approved.

During that period, it is excluded from the public review list and rating calculation.

The Reviews list displays the submitted feedback together with its product, author, rating, date, and publication status.

Search by:

• review title;
• review text;
• product title;
• author name.

Use the publication-status filter to locate reviews awaiting moderation.

Publishing Reviews
Select the relevant reviews and use Publish to make them available on the frontend.

Published reviews contribute to the item’s public review count and average rating.

Unpublishing Reviews
Use Unpublish to hide a review while retaining its record.

An unpublished review does not contribute to the public count or average.

Deleting Reviews
Use Delete to permanently remove selected reviews.

Unpublishing is the reversible option when the review should remain available for administrative reference.

Administration Permissions
Publication changes and deletion require the corresponding administration permissions.

The moderation interface manages publication and removal. It does not provide a merchant-reply conversation beneath each review.

For a discussion requiring an order reference or private attachments, use Support Tickets.

Review Summary
The detail-page review section displays the number of published reviews and their average rating.

The average is calculated from published ratings only and displayed to one decimal place.

Unpublished or deleted reviews do not contribute.

Individual Reviews
Published reviews display the available author name, title, rating, date, and feedback text.

Review text is displayed as text, preserving line breaks.

Product Cards
Listing cards can display a compact rating when:

• reviews are enabled;
• the item has published reviews;
• the Stars / reviews element is enabled in the applicable card layout.

Configure its position through Appearance → Product Cards.

Hiding the rating on a card does not disable the review section on the detail page.

Products & Structured Content
The review element can be used in Ecommerce, Catalog, and Content (CCK) presentations.

Its visibility still depends on the global review setting and the layout used by the page.

Checking the Configuration
Verify the workflow with a registered user:

• submit a rating and review;
• confirm the selected publication behaviour;
• publish an unpublished review from administration;
• check the public count and average;
• update the review and confirm whether approval is required again;
• check the rating on the applicable listing card.

Also verify that disabling reviews removes the frontend review interface while retaining the administration records.